2010-07-15

MDaemon WebAdmin 連線問題診斷

1
首先,讓我們確認 WebAdmin 是不是還在執行,最好的方法就是開啟MDaemon,在左邊窗格檢查「Servers」下方的「WebAdmin」是否為「Active」,可以按滑鼠右鍵來切換開啟狀態。




2
如果它是顯示為「Active」的,但是您卻無法存取它,請從別台電腦再試著連線到 WebAdmin 看是不是有同樣問題,以確定是否為網路問題。


3
若還是仍有問題,請將位於「C:\MDaemon\WebAdmin\Logs」的所有記錄檔提供給我們診斷。


原文:

First, to confirm, can we confirm that WebAdmin is running right now on the server? The best way to do this is to open the MDaemon console and check on the left-hand side under the 'Servers' section; it should have WebAdmin listed second from the bottom, and show if it's active or inactive. If it's inactive, try right-clicking on it and choose 'Toggle Active/Inactive', and see if that makes a difference.

If it shows as 'active', but you're not able to access it, try doing so from another computer, such as one on the same local network as the MDaemon server if you were connecting from the outside, or from the MDaemon server itself, using 'localhost' as the hostname instead of what you would normally use. That will make sure there is no network issues.

If you are still having issues, please feel free to send us a copy of the WebAdmin logs from \MDaemon\WebAdmin\Logs, and we'll be happy to troubleshoot further.

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